Return & Refund Policy
At Bazofino Inc, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make the return process simple and stress-free.
30-Day Return Policy
You have 30 calendar days from the date your order is delivered to request a return.
Return Eligibility
To qualify for a return:
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The item must be unused and in its original packaging.
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All accessories, manuals, and parts must be included.
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The item must be in the same condition as received.
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Proof of purchase (order number or receipt) is required.
How to Start a Return
To initiate a return, contact us:
Email: support@Bazofino.store
Phone: 16466212971
Customer Service Hours: Monday–Friday, 9 AM–5 PM EST
Please include:
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Your order number
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The reason for the return
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Photos (if the item is damaged or incorrect)
Once your return request is approved, we will send you instructions on how and where to send the item back.
Items returned without prior approval will not be accepted.
You may contact us anytime at support@Bazofino.store with return-related questions.
Return Shipping Costs
For returns due to a change of mind, the customer is responsible for return shipping costs.
We highly recommend using a trackable shipping service and purchasing shipping insurance for valuable items.
Bazofino Inc is not responsible for items lost or damaged during return shipping.
No Restocking Fee
We do not charge any restocking fees.
Damaged, Defective, or Incorrect Items
If your order arrives:
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Damaged
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Defective
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Or you receive the wrong product
Contact us immediately at support@Bazofino.store or 16466212971.
Bazofino Inc will cover all return shipping costs for damaged or incorrect items.
Exchanges
To exchange an item, kindly return the original product first. Once the return is processed and refunded, you can place a new order for the item you want.
Refunds
After we receive and inspect your return:
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We’ll notify you whether your refund is approved or declined.
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Approved refunds are issued to your original payment method within 10 business days.
Please note:
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Your bank or credit card provider may require additional processing time.
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If 15 business days have passed since your refund approval and you still haven’t received it, contact us at support@Bazofino.store.
Non-Returnable Items
The following items cannot be returned:
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Custom or personalized products
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Items marked Final Sale
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Products damaged due to misuse after delivery
If you are unsure about your item, please contact us before initiating a return.
Shipping Information
Bazofino Inc ships within the United States only.
Free Standard Shipping is available on all orders.
Shipping Times & Costs
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Order Processing: 1–2 business days
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Standard Shipping: 3–7 business days
Payment Methods
All accepted payment methods will be shown during checkout on:
Contact Us
For questions about returns, refunds, or shipping:
Bazofino Inc
Email: support@Bazofino.store
Phone: 16466212971
Address: 748 E MARKET ST, Louisville, KY 40202, United States
Customer Service Hours: Monday–Friday, 9 AM–5 PM EST